CONTACT US
Address
Contact
182 Wellington Street
Bowmanville, ON
L1C 1W3
North West Entrance
Around back, 3rd door, 2nd floor
Policies & FAQs
- 01
LATE ENTRY WILL NOT BE GRANTED AND CLASS WILL BE FORFEITED.
We value everyone's time, in and outside the studio, and take deep consideration and actions to ensure everyone receives the same/full experience and are able to plan their day accordingly. Door is open 15 min prior to your scheduled class/event and closes promptly upon class start time. Be sure to arrive at least 5 minutes before your scheduled class. Hammock adjustments are required at the beginning of every class.
- 02
Regular aerial yoga classes must be cancelled 6 hours prior to your scheduled class to receive a credit towards a future class. Missed classes or classes cancelled within 6 hrs of the class start time will be forfeited.
Group events, specialty classes and workshops, cancellations must be 48 hours prior to the scheduled event to receive a credit.
Pre-paid 8 week classes are only to be used on the day of the week and time of the 8 week block that was signed up for; no credits will be given for missed sessions.
Monthly memberships also require 6 hour prior cancellation in order to retain the class for a future date within the month (same rules as regular aerial yoga classes above). If a minimum of 2 classes are booked and not attended or cancelled within the 6 hr time frame, a $20 fee will be charged/applied.
Monthly memberships can be cancelled anytime after the 2 month minimum commitment by completing/submitting the 'Membership Cancellation' form found under our FAQs. Form must be submitted a minimum of 14 days before the next billing date. If cancellation request is received less than 14 days from the billing date an additional month will be charged, during this time you will be able to attend classes paid for. Auto-billing will continue until we receive a cancellation notice as per agreement. Memberships are non-refundable and non-transferrable. Classes are subject to capacity and availability and no credits/rollovers will be given for unused classes.
- 03
All sales are final sale. No refunds or credits will be given for missed classes, events, workshops or products. Credits are non-transferable and must be used for their original purchase. All sales are final and not eligible for a refund unless Yoga Jungle cannot meet the commitment to deliver the event, product or class. In the event of a mandated studio closure, passes will be extended by the amount of days/months the studio is mandated closed. Classes purchased in error are subject to a 20% fee.
- 04
Payments are collected by credit card through our online shop/bookings. All classes, events and workshops are collected in full at the time of registration.
If you do not have a credit card and you wish to pay by etransfer, contact Hello@YogaJungle.ca . Include your full name, what class you would like to attend and if you have an account/profile set up with us already. From there further etransfer details will be provided! By sending this email it does not guarantee your spot until further details are provided.
If you are on a waitlist, your payment will not process unless you are moved from the waitlist into the scheduled class.
All sales are final and are to be used towards their original purchase. Review all expiration dates of passes and agreements to be sure what you are purchasing is the best fit for you.
- 05
To reserve a hammock in your desired class, reserve online prior to arriving. This can be done through our online studio schedule. We have 8 hammocks available per class. Classes are subject to availability. The studio door closes promptly at the beginning of class as adjustments to your hammock are required for participation. Doors open 15 minutes prior to your scheduled class. Late entry will not be granted. No credits or refunds for missed classes will be given. Classes can be cancelled through your profile 6hrs prior to your scheduled class with no penalty and a credit to be used towards a different class in the agreed upon time frame. All individual classes expire one year from the date of purchase unless otherwise stated. Passes and Membership classes expire on the agreed upon purchase agreement.
- 06
For group events, specialty classes and workshops, cancellations must be made 48 hours prior to the scheduled event to receive a credit. Email Hello@YogaJungle.ca. Doors open 15 minutes prior to your scheduled class. Late entry will not be granted. No credits or refunds for missed events. All classes expire one year from the date of purchase unless otherwise stated. All workshops, events and classes are final sale and paid in full upon registration.
You are welcome to bring additional items to make yourself more comfortable during these events such as a blanket, additional mat, pillow, eye mask ect. Studio supplies are limited.
- 07
If you arrive and the studio door is closed, wait quietly in the hallway. The studio door opens 15 minutes prior to your class start time and closes promptly. Late entry will no be granted, please do not knock on the door as class may be in session.
Space is limited to 8 students. We suggest booking a week in advance to guarantee a spot in your desired class. If you are unable to attend, please cancel your class so the space is available for another student. Classes can be cancelled 6hrs ahead of time with no penalty.
Footwear can be placed in our hallway, no shoes in the studio.
When entering please sanitize or wash your hands. We ask that you choose a hammock and remain at that hammock for your time at the studio.
All cellphones, watches and notifications silenced or turned off during your time.
Photos/video can be taken after class; avoid capturing other students in the background of your captures.
Mats and hammocks are provided. If you would like to bring your own mat, please do.
Avoid wearing scents, perfumes and hand creams to respect all participants.
Be courteous to all students and staff, offering encouragement and connection when appropriate!
- 08
Earn points and turn them into rewards!
Eligibility
- The points program is open to all active Yoga Jungle students
- Points and rewards can only be earned and redeemed by the original student
- Referrals points and discounts apply to new students only
Rewards Program:
- Earn 10 points for every booking
- Earn 50 points for every friend that books through you unique link
- 200 points can be redeemed for a single class or $30 value
- Points never expire, are non-transferable and must be redeemed by the student who originally earned them
Referral Program:
- Students must use unique referral link to receive points and discount.
- The referred must use the provided link to sign up for their class for both parties to receive the reward
- The referrer receives 50 points and the referred receives $5 off their purchase
General Terms
- The program is subject to change at any time
- Links must be used to receive points and discounts. Points and discounts cannot be issued individually or on past purchases
- Misuse or abuse of the rewards and referral program may result in cancellation and lost of rewards.
- Accumulated points from cancellations are subject to be removed
Please contact us at Hello@YogaJungle.ca for any questions regarding the program.
- 09
This is an auto-renew contract per month.
The Membership Agreement between Yoga Jungle Inc (the “Studio”) and the “Member” (name listed above) is on a monthly basis at a rate listed above.
Monthly Contract Duration & Automatic Renewal: Contract is in force for 2 month from today’s date, with automatic renewal for subsequent months, unless cancelled by either the Studio or Member 14 days before the next billing dated by submitting ‘Membership Cancellation Request’ form found under FAQ’s.
Agreement to Pay Recurring Fees: “Member” Agrees to pay Yoga Jungle Inc monthly recurring fees by authorized automatic credit card only.
I agree to purchase the Monthly Membership as an automatic charge to my credit card each month for the contract period of 2 months and thereafter (b) I hereby certify that I am the holder of the credit card. (c) I understand that I will be notified if my credit card payment fails to authorize for any reason, and that a $10 late fee will apply if I do not provide a valid credit card information within 14 calendar days of the original rejection date. (d) I understand that my service will be deactivated if my account becomes more than 14 calendar days late.
Members are entitled to 4 or 8 drop-in and preregistered classes a month, depending on membership purchased
This membership is a 2 month minimum commitment
Your credit card on file will be filled monthly
We require a 14 day notice to cancel your membership after the 2 month initial commitment
Auto-billing will continue until we receive a cancellation notice by completing the online ‘Membership Cancellation’ from found under FAQs
This membership is use only for the sole purchaser, it is non-refundable, non-transferrable
Tax is not included in the listed price, HST of 13% will be applied monthly.
Classes are subject to capacity and availability
You agree to Yoga Jungle Inc’s treatment of your credit card information and our rights to us, shall be the same as if it were personally signed by you.
Yoga Jungle Inc will not reduce, discount, credit, refund or cancel your obligation because you do not use the Studio. It is up to the Member to ensure usage and cancellation requests are received.
Cancellation of this Agreement: The agreement will not be renewed or extended if, at least 14 days before the Auto-Renew Date, you notify us by completing the ‘Membership Cancellation Request’ form online, stating you do not want to renew or extend the Agreement. Phone and verbal cancellations are not accepted. Please retain this email receipt for your records. Cancellations occur a day before your next billing cycle. Mid way cancellation, reimusement or refunds will not be given.
Membership commences on the day of purchase and will auto-renew as a contract of successive monthly membership and such date may be updated as agreed to between you and the Studio (the “Auto Renew Date”)
Dishonoured Credit Card Charge: Returned payments and any late charges will be automatically charged to your credit card account at a fee of $10 per dishonoured charge. Please present your credit card to Yoga Jungle Inc for the monthly auto-renew payment or if a new card is required please update before expiry date to avoid additional fees. Your credit card information is secure and stored in an encrypted system. To cancel please complete the cancellation form online as per above.
Changes in Fees: Yoga Jungle Inc reserves the right to determine the amount and terms of payment for monthly fees and any other fees, including service, late or hold fees (set forth in studio policies), all of which dues and fees may be increased in Yoga Jungles sole discretion. Yoga Jungle may provide you with 30 days notice of any price increase. If you wish to terminate this Agreement as a result of the price increase, you must notify Yoga Jungle by written notice as per above. Such cancellation must be received at least 14 days before the Auto-Renew Date and after the original 2 month commitment agreement.
Studio policies, Membership Termination or Suspension by Yoga Jungle Inc: You understand that Yoga Jungle Inc retains complete control over all matters affecting or relating to its members and fees, including but not limited to membership fees, access, prices, services, products, classes, workshops, events, amenities or benefits, all of which are subject to change at any time without notice. You will comply with Yoga Jungles policies, procedures, rules and regulations, whether set forth on paper, verbally, in studio signage, social or online information. Yoga Jungle may change, modify or otherwise alter any fees, rates and policies at any time without notice. I understand that Yoga Jungle may in its sole discretion terminate or suspend my membership or any aspect thereof, for any reason, including but not limited to any conduct by me, that violates any studio policies or that Yoga Jungle determines to be proper, inappropriate, or contrary to its best interests.
We reserve the right to cancel any membership without cause, in which event you will be entitled to a refund only of unused prepaid instalments, if any. We reserve the right at any time to change our hours of operation, and to change the cost of, add, modify and/or eliminate any program, class or service.
I, the Member, have carefully read the terms and conditions of this Agreement. I understand I may access a copy of this Agreement via email and/or by request to Yoga Jungle. I confirm that no verbal representations or warranties have been made to me which have not been confirmed in writing in this agreement, and that this written Agreement accurately sets out the entire agreement between Yoga Jungle Inc and I.
By purchasing this package and checking the box below, I understand the terms and conditions and agree to be bound by them.
To Cancel your membership - please complete the form below.
MEMBERSHIP CANCELLATION REQUEST FORM HERE
- 10
This website is operated by Yoga Jungle Inc and the registered address is yogajungle.ca “I” am committed to protecting and preserving the privacy of those visiting my site or communicating electronically with me. This policy sets out how “I” (via WIX) process any personal data collected from you or that you provide to me through this website. I confirm that I will keep your information secure, and that I will comply fully with all applicable data protection legislation and regulations. Please read the following carefully to understand what happens to the personal data that is either provided by you, or collected from you when you visit this site. By visiting www.yogajungle.ca (my website) you are accepting and consenting to the practices described in this policy.
Types of Information I May Collect from You I may collect, store, and use the following kinds of personal information about individuals who visit and use my website: Information that you supply to me. You may supply me with information about you by filling in forms on my website. This includes information you provide when you submit a contact/inquiry form. The information you give to me may include your name, address, e-mail address and phone number. Information that my website automatically collects about you During each of your visits to my website, I may automatically collect information regarding the following:
technical information, including a truncated and anonymized version of your Internet protocol (IP) address, browser type and version, operating system and platform;
information about your visit, including what pages you visit; how long you are on the site; how you got to the site (including date and time); page response times; length of visit; what you click on; documents downloaded; and download errors.
Cookies This website uses cookies to distinguish you from other users of the website. This helps to provide you with a good experience when you browse the website, and allows me to improve the site. Types of Cookies Used
If you leave a comment on this site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit my login page, I will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
If you log in, I will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Third Party Links My site may, from time to time, contain links to and from the third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that I do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Embedded Content from Other Websites Similarly, articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you; use cookies; embed additional third-party tracking; and monitor your interaction with that embedded content. How I May Use the Information Collected I may use the information in the following ways: Information you supply: May be used to provide you with information and/or services that you request from me. Information automatically collected about you may be used:
to administer the site, including (but not limited to) troubleshooting and statistical purposes;
to improve the site to ensure that content is presented in the most effective manner for you and for your computer;
for security and debugging as part of my efforts to keep the site safe and secure.
This information is collected anonymously and is not linked to information that identifies you as an individual. How Long I Retain Your Data If you leave a comment, the comment and its metadata are retained indefinitely. This is so I can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on my website (if any), I also store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Where I Send Your Data Visitor comments may be checked through an automated spam detection service. Disclosure of Your Information Any information that you provide to me will either be emailed directly to me, or may be stored on a secure server. I use a trusted third-party website and hosting provider (WIX) to facilitate the running and management of this website. WIX meets high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website is kept secure. WIX may not access, provide, rectify or delete any data that they store on my behalf without permission. I do not rent, sell or share personal information about you with other people or non-affiliated companies. I will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations. Unfortunately, the transmission of information via the internet is not completely secure. Although I will do my best to protect your personal data, I cannot guarantee the security of your data transmitted to my site; any transmission is at your own risk. Once I have received your information, I will use strict procedures and security features to try to prevent unauthorized access. Your Rights – Access to Your Personal Data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data I hold about you, including any data you have provided to me. You can also request that I erase any personal data held about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes. Changes to the Privacy Policy Any changes I may make to this privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this privacy policy. Contact Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Hello@YogaJungle.ca





